Active Incident

Updated a few seconds ago

Hoplite Production SaaS Infrastructure
Network Incident Operational

Incident Status

Operational

Components

Upstream Connectivity

Locations

Bozeman POP, Denver POP


July 15, 2025 9:31PM MDT
July 16, 2025 3:31AM UTC
[Investigating] We are investigating a WAN circuit outage but services remain up and available.

Active Network Defense GUI

Production Data Centers

Operational

Active Network Defense API

Seattle POP

Operational

AND Log API

Operational

Threat Intel API

Seattle POP

Operational

Threat Intel API

Operational

Firewall API

Seattle POP

Operational

Firewall API

Operational

Upstream Connectivity

Bozeman POP

Operational

Denver POP

Operational

Seattle POP

Operational

HopliteDNS South Central

HopliteDNS South Central

Operational

HopliteDNS North Central

HopliteDNS North Central

Operational

Hoplite Global Sensor Network

Global Threat Exchange

Operational

Hoplite Support Site

Hoplite Support Site

Operational

Hoplite Website

Western US Region

Operational

S3-compatible Storage Clusters

Bozeman POP

Operational

Managed Backups Platform

Bozeman POP

Operational

TI Portal

Threat Intel Portal

Operational

External Services

AWS EC2

Azure

Cloudflare

DigitalOcean

MS Office365

Twilio

Metrics

Denver POP Latency

32.56ms




Seattle POP Latency

52.16ms




Bozeman POP Latency

78.48ms




Active Network Defense API Latency

6.64ms




Firewall API Latency

3.56ms




Threat Intel API Latency

8.88ms




Hoplite Support Site

637.76ms




Denver POP Latency

35.13ms




Seattle POP Latency

50.13ms




Bozeman POP Latency

69.38ms




Active Network Defense API Latency

6.88ms




Firewall API Latency

3.13ms




Threat Intel API Latency

8.75ms




Hoplite Support Site

644.00ms




Denver POP Latency

39.97ms




Seattle POP Latency

56.58ms




Bozeman POP Latency

57.29ms




Active Network Defense API Latency

6.68ms




Firewall API Latency

3.39ms




Threat Intel API Latency

9.19ms




Hoplite Support Site

627.87ms




Locations

Scheduled Maintenance

Planned Network MaintenancePlanned Maintenance

Schedule

August 6, 2025 12:00AM - 5:00AM MDT
August 6, 2025 6:00AM - 11:00AM UTC

Components

Active Network Defense GUI, Active Network Defense API, Threat Intel API, Firewall API, Upstream Connectivity, HopliteDNS South Central, HopliteDNS North Central, Hoplite Global Sensor Network, Hoplite Support Site, Hoplite Website, S3-compatible Storage Clusters, Managed Backups Platform, TI Portal

Locations

Western US Region, Global Threat Exchange, HopliteDNS North Central, HopliteDNS South Central, Production Data Centers, Bozeman POP, Denver POP, Seattle POP, AND Log API, Firewall API, Threat Intel API, Hoplite Support Site, Threat Intel Portal

Description

An upstream provider will be conducting network maintenance. Customers may experience an interruption to service lasting up to 1 hour.

1

Active Incidents

0

Active Maintenances

1

Upcoming Maintenances

History (Last 7 days)

July Managed Backups Infrastructure PatchingPlanned Maintenance

Description

Hoplite will be updating our Windows servers and managed backups software platform on Wednesday, July16 starting at 09:00AM Mountain Time. This is a routine maintenance, and we do not expect any problems. There is no expected impact to customers' environments or backup jobs. Thank you in advance.


Components

Managed Backups Platform


Locations

Bozeman POP


Schedule

July 16, 2025 9:00AM - July 16, 2025 11:00AM MDT
July 16, 2025 3:00PM - July 16, 2025 5:00PM UTC


July 16, 2025 10:16AM MDT
July 16, 2025 4:16PM UTC
[Update] Maintenance has started. No impact expected.

July 16, 2025 11:06AM MDT
July 16, 2025 5:06PM UTC
[Update] Maintenance is complete.
Planned Network Maintenance Planned Maintenance

Description

An upstream provider will be conducting network maintenance. Customers may experience an interruption to service lasting up to 1 hour.


Components

Upstream Connectivity


Locations

Seattle POP


Schedule

July 15, 2025 12:00AM - July 15, 2025 5:00AM MDT
July 15, 2025 6:00AM - July 15, 2025 11:00AM UTC


July 15, 2025 12:00AM MDT
July 15, 2025 6:00AM UTC
[Update] Scheduled maintenance is starting.

July 15, 2025 5:00AM MDT
July 15, 2025 11:00AM UTC
[Update] Scheduled maintenance is complete.